GAVID051 – Communication
June 2018
Summary
Tonal believability
Never Split the Difference by: Chris Voss
- 7/35/58
- 7%-words that you say
- Powerful/Inspirational
- Less “ums”
- Confidence
- Powerful/Inspirational
- 35%-tone
- Drives/Influences the conversation
- Learn and Practice in and out of a sales environment
- Diffuse situations-Late night DJ voice
- Even tone
- Best Positive mood
- Tool of influence
- Use stutters and stops
- 7%-words that you say
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- 58%-body language/action
- Zoom recordings
- Are they focusing on you?
- People watch-physically moving
- Guide emotionally
- Pay attention to people’s actions in their own videos
- Dig into their Social Media
- Watch video for great body language!
- 58%-body language/action